02/19/2024

Northstar Lighting respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing or using our services, you agree to this policy

1. Information We Collect

We may collect the following types of information:

Personal Information

We collect personal data that you voluntarily provide to us, including:

- Name

- Email address

- Phone number

- Postal address

- Any other details submitted through forms or inquiries

Payment Information

For services requiring payment, we may collect billing information, including:

- Payment card details (processed through third-party payment processors)

We do not store financial information on our servers.

Automatically Collected Information

When you visit our website, we automatically gather certain data via cookies and tracking technologies, such as:

- IP address

- Browser type

- Operating system

-Usage data (including time spent on the site, clicks, and navigation)

2. How We Use Your Information

Your personal information may be used for the following purposes:

- To provide and operate our services.

- To process payments and manage transactions.

- To send service-related communications (e.g., quotes, invoices, confirmations).

- To respond to customer inquiries and provide support.

- To improve and personalize your experience on our website.

- To send you promotional material and updates, subject to your consent.

- To comply with legal obligations or enforce our terms and agreements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data in the following situations:

Service Providers

We share your information with trusted third-party vendors for specific functions such as:

- Payment processing

- Customer support

- Marketing

These vendors are obligated to protect your data and are not allowed to use it for any purposes beyond providing their services to us.

Legal Obligations

We may disclose your information if required to do so by law, in response to legal proceedings, or to protect our rights.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your data may be transferred to the acquiring party.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies allow us to:

- Track your activity on our site

- Personalize content and ads

- Gather site usage data for optimization

You can control cookie settings through your browser. However, disabling cookies may impact the functionality of our website.

5. Data Security

We take appropriate security measures to protect your data from unauthorized access, disclosure, or destruction. While we strive to ensure the integrity and security of our systems, no method of internet transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

- Access the personal data we hold about you.

- Request the correction or deletion of inaccurate or outdated information.

- Opt-out of receiving marketing communications.

- Request restrictions on the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at [ali@NorthStarLights.ca].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content on those sites. We encourage you to review the privacy policies of any third-party site you visit.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page, with the revised "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us at:

Northstar Lighting

Ali@NorthStarLights.ca

(587) 429-9782